Over the past several years there has been a move to the Site Reliability Engineering (SRE) model. This was thanks to Google’s sharing of operational experiences through their book Site Reliability Engineering – How Google Runs Production Systems. Now, there is no shortage of SRE jobs wherever you look. The ultimate goal of this move …
A while ago I was talking to a company’s security team and was inquiring about their concerns when it came to cybersecurity issues. During that conversation it was rather surprising that incident response (while important) was voiced as the top issue. I found this surprising because, after all, if you don’t know what you have, …
Many individuals have asked what I do, and the answer varies depending on who is asking. It’s usually either a generic “I work in IT”, or a detailed explanation, because very few people have heard of a Service Maturity Architect. Here’s my written attempt to explain what this niche role is, and why it’s critical …